How Does Aura Work?
Aura works like the locks on the doors of your home. You get to
decide who comes in. Aura works the same way with your computer.
No program file can get onto your computer hard drive without your
permission. You are now protected from
“drive-by-downloads” – malicious or unwanted software
that gets on your computer without you knowing just by surfing the
web.
Will Aura allow software I have already purchased to update itself?
Yes. Some software programs will occasionally update themselves
automatically over your internet connection. Aura recognizes those
attempts and allows them to happen.
Will Aura work on computers that are on a network?
Aura is designed for personal computing. If you have a home
network, you will want to load it on each of your computers with
Internet access. With one purchase of Aura, you are provided five
license keys. In other words, you can protect up to five
computers at once! Learn more about our
Once and For All™ pricing.
Does Aura work on the Mac?
No. Aura has been written only for Microsoft Windows® 2000 and Windows® XP Home and Windows® XP Professional.
Can I turn Aura off?
Yes, if you need to. If you are going to be downloading a program from
the web such as the latest copy of TurboTax®, you will need to
“suspend” Aura protection or “unlock the door”
to your computer while your program downloads. Once you have
successfully downloaded the trusted program, you just click to resume
Aura protection.
Can I Still Do Everything I Want To Do On My Computer?
Yes! That's the beauty of Aura. Because you no longer need to worry
about malicious software getting on your computer while you surf the
web, you are free to do what you want to do. So go ahead: Let your kids
on the computer again. Click on those attachments that come with your
e-mail. Surf where you want. Bank online. Download music. Shop
online. There's a wonderful world out there. Go explore it.
Can I install software or games that I purchased at a store?
Yes. If you are loading a game or other software program from a
CD or DVD you do NOT need to “suspend” Aura’s
protection. You can go ahead and load it without any interruption.
Will Aura stop me from downloading music, photographs or movies?
No, Aura only stops downloads of computer programs. Computer programs
typically try to perform a function on your PC. Files like music,
pictures, and/or movies are simple files that do not try to perform a
specific function on your PC. Those files are not blocked (unless they
have an “embedded” virus – in that case, the virus
action is stopped).
Will Aura prevent me from loading software directly onto my computer from a CD/DVD?
No. Aura only protects you from program files that try to get on your
computer from the Internet. If you have a trusted computer
program on a CD/DVD you are free to load that on your computer with no
interruption from Aura.
Will Aura prevent me from using the Internet and surfing sites where I want to go?
Absolutely not. Most people are not aware that websites will install
programs on your computer without your knowledge – the random
dropping of a program file is called a “drive-by-download”.
Some are intrusive, some are not. Some are malicious, some are not. But
they all happen WITHOUT YOUR KNOWLEDGE. Your Aura stops them before
they even reach your computer hard drive.
Can I click on email attachments without worry of harm to my computer?
Yes, because Aura does not allow malicious software through, even in attachments.
How Will Aura Help Me Protect My Family Online?
As you or your family surfs online, many websites will attempt to
install software on your computer to track where you go, what sites you
visit, and even steal personal information. Aura blocks them before
they have a chance to get on your computer – Aura is working
behind-the-scenes to protect you and your family. Just like the
locks on your door no one gets in without you saying OK.
How does Aura let me easily stop viruses and spyware?
Aura stops them before they get started. It's simple: With Aura,
no new software — including malicious software such as viruses
and spyware — can get on your computer without your permission.
Aura operates behind-the-scenes to protect you and your family so that
the web can be fun again.
Does Aura know what Web sites are trying to infect my computer?
Once you have Aura operating on your computer, you can check to see
what files have been blocked. Simply click on the tray icon and you
will be able to view the files that have been blocked. Once you
are in the “View Blocked Files” screen you can see more
details about where the file came from and other important
information.
How does Aura help protect my computer's performance?
All malicious and unwanted software programs that load onto your
computer, without your knowledge, need a little bit of your computer's
speed in order to run. When you add them all together, they can cripple
your computer and cause it to operate very slowly, or worse yet, cause
a total crash. Aura prevents these malicious and unwanted software
programs from getting onto your computer in the first place.
How Is Aura Different Than Other Security Software?
Aura is proactive computer security. Since its patent pending
file blocker
technology prevents program files from getting on your computer, it
puts you in control over what downloads onto your computer. It acts
like a traffic cop that stops every new program file from getting on
your computer, including malicious software (such as viruses and
spyware) that tries to load onto your computer without your permission.
Other anti-spyware and anti-virus software work like a traffic cop that
stops only the specific troublemakers it recognizes. If traditional
security software has not been programmed to recognize a particular
malicious intruder, such as a new virus or new spyware, it allows it to
load onto your computer. The way the current programs work is
reactionary, they can never stay a head of the malicious software
writers.
If I have Aura, do I need other anti-virus and anti-spyware software?
It's a good idea to have the other security measures in place to help
protect your computer during those times when you turn Aura off in
order to download programs.
Do I need to "subscribe" to Aura like other security software products?
No, unlike other anti-virus and anti-spyware software or services, you
do not need to re-subscribe each year. Once and for All™ pricing
means all computers in your home are protected for one price, no
subscriptions fees required. It's that easy. Aura uses a patent pending
file blocker
technology to proactively protect all your home computers. We
like to think of it as "Once And For All" pricing. You can read more
about our company pricing policy at www.atkasoftware.com.
What Doesn't Aura Do?
Aura is powerful because it does ONE thing very well: Aura blocks
software programs from getting on your computer without your
permission. Actually, because Aura works so well, other software you
may buy to enhance your computer experience can work even better!
Will Aura block spam?
Aura will not block spam. However, many viruses and spyware programs "come with" spam. Your Aura stops these.
Will Aura block pop-ups?
No. Aura does not explicitly stop pop-ups. However, if a pop-up program
is embedded in something that tries to load on your PC without your
consent, it will block it.
Will Aura stop my child from visiting Web sites that I don't want him/her to visit?
No, Aura doesn't stop your child from visiting any Web site. However,
Aura does give you control over what tries to automatically download
onto your computer – with Aura there will be no more
drive-by-downloads.
How Do I Buy and Install Aura?
Buying and installing Aura is easy. Simply click on purchase Aura now
and follow the instructions. In minutes, you'll have your Aura.
Do I need to buy a copy of Aura for each of my computers?
Aura is for use on all of the personal computers in your home
— a family purchase. Think of it as you do locks on the doors of
your home. Each door needs a lock to keep intruders out. Aura needs to
be installed on each computer with Internet access to keep viruses and
spyware out.
We make it easy to protect all of your home computers. With one
purchase of Aura, you are provided five license keys. In other
words, you can protect up to five computers at once! Learn more
about our
Once and For All™ pricing.
When is the best time to install Aura?
It's best to install Aura when your computer is new or immediately
after it has been cleaned of viruses and spyware. Aura cannot fix
damage caused by viruses, spyware and adware, nor can it clean those
malicious softwares from your computer. However, Aura can be
installed before you clean your computer and that will prevent future
damage. Aura is a great behind-the-scene proactive security
protection for your home computer. It is an excellent solution
for people on the go; they enjoy the web but find keeping up with
Internet security frustrating and daunting. Aura gives the home
users a chance to break the cycle of cleaning, finding a slow computer
as a result of unwanted or malicious software, and then months later
having to clean again.
If I install Aura on an "infected" computer, will Aura be able to block new malicious software?
Yes, because Aura will block new program files from installing on your
computer — and all malicious software comes in the form of
program files — Aura,
file blocker technology, will block all NEW malicious or unwanted software from installing on your computer.
If I install Aura on an "infected" computer, will I still be able to remove the malicious software later?
Yes, when you are ready to use a piece of software to "clean" your
computer, you simply turn Aura off to download the "cleaning" software.
If you have that software on CD/DVD you can go ahead and install it
with no interruption from Aura. You can also call a professional
to help you clean your computer using their tools; just don’t
forget to let them know you have Aura.
How can I be sure my computer is "healthy" enough to install Aura?
Your system doesn't have to be clean in order to install Aura. But keep
in mind that installing Aura does not rid your computer of viruses,
spyware and other malware. We recommend a qualified professional, with
the latest tools and knowledge, take care of this for you.